OCT 28, 2020 - 09:00 - 11:00 AEDT

EXPERIENCE
MAKERSAUSTRALIA &
NEW ZEALAND

The New Era in Experience.

Days Hours Minutes Seconds

No more business as usual. 2020 has brought challenges - and the opportunity to accelerate digital change. Now is the time to reset and reimagine the ways we live and work.

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What is this about?

The latest in our Experience Makers Series, this event will help you understand the new landscape and develop your strategies. Expect bold thinking, inspiring insights from industry leaders and the latest digital innovations.  

UNDERSTAND & EVOLVE

What's changed and how you can adapt. 

New demands, new ways of thinking.

RETHINK & INNOVATE

Visionary brands which have digitally transformed. 

What industry leaders have learnt and are doing now.

CREATE IN NEW WAYS

Creativity, collaboration and technology can turn your roadmap into reality.

Meeting individual needs with creativity and purpose.

Keynote speakers.

Bold thinkers, visionaries and experts share their stories to inspire new perspectives and solutions. 

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Lizzie Young
Managing Director - Group
Marketing & Local Markets, Nine

Lisa Ronson
Chief Marketing Officer, Coles Group

Simon Sinek
Founder and Visionary
Simon Sinek Inc

Shantanu Narayen
Chairman, President & CEO, Adobe

Agenda

An exciting schedule to help you understand the new world, develop your digital acceleration and embrace every opportunity.  Innovations, inspiration and real-world tips.

09:00 - 09:35

Opening Keynote | The New Era in Experience | Executive Update & Luminary Speaker

Suzanne Steele - Adobe | Shantanu Narayen - Adobe | Simon Sinek - Simon Sinek Inc | Simon Tate - Adobe

09:35 - 09:55
IT01
The New Era in Experience is Built on a Foundation of Data

Anjul Bhambhri - Adobe | Martha Bennett - Forrester

MKTG01
The Customer Dictates the Journey in the New Era in Experience

Suresh Vittal - Adobe | Daniel Binns - Interbrand

CONT01
Making Every Moment Personal, Every Experience Shoppable

Jean-Michel Pittet - Adobe | Toby Wright - The Telegraph Media Group

09:55 - 10:15
IT02
How 7-Eleven are Innovating at Scale using Adobe Experience Cloud within their Enterprise Digital Architecture

Paul Wallace - 7-Eleven Australia | Nass Martino - Adobe

MKTG02
Nine & Adobe - Audience Match

Ben Campbell - Nine | Gabbi Stubbs - Adobe

CONT02
Farmlands Accelerated Digital Transformation

Aimee Palmer - Farmlands Co-operative Society Limited | Sarah Theiss - Adobe | Elias Billeh - Datacom New Zealand

10:15 - 10:35
IT03
Adobe Experience Manager: Top Innovations

Daniel Hansens - Adobe | Cedric Huesler - Adobe

MKTG03
Connecting Experiences Across the Customer Journey

Timo Kohlberg - Adobe | Doan Than - Adobe

CONT03
Commerce-led, Experience-led or Headless: Choosing the Right Approach

Michael Plimsoll - Adobe | Bethan Williams-James - Adobe

10:35 - 11:05

Closing Keynote: Customer Panel | Key Takeaways

Suzanne Steele - Adobe | Lisa Ronson - Coles Group | Lizzie Young - Nine

Speakers

Meet the changemakers transforming their businesses.
They'll share their thinking and strategies leading to new success.

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Shantanu Narayen

Chairman, President and CEO
Adobe

Shantanu Narayen, chairman, president and chief executive officer of Adobe, has transformed the company into an industry innovator by pioneering a cloud-based subscription model for its creative suite, establishing the gold standard for digital documents and creating and leading the explosive digital experience category. Today, he’s driving the company’s strategy to unleash creativity for all, accelerate document productivity and power digital business. Under Shantanu’s leadership, Adobe has achieved record revenue and industry recognition for its inclusive, innovative and exceptional workplace including being continuously named a Great Place to Work and a Most Admired Company by Fortune.

Shantanu joined Adobe in 1998 as vice president and general manager of its engineering technology group. He became president and COO in 2005, CEO in 2007 and chairman of the board in 2017. Shantanu is vice chairman of the US-India Strategic Partnership Forum and sits on the board of Pfizer. He previously served as a director of Dell and is a past member of the U.S. President’s Management Advisory Board.

Shantanu has been recognized by several publications as one of the world’s leading executives, including Barron’s World’s Best CEOs and Fortune Businessperson of the Year lists, and named a Top CEO by Glassdoor based on employee feedback. He is a recipient of India’s civilian honour Padma Shri and the Economic Times Global Indian of the Year award.

Before joining Adobe, Shantanu held product development roles at Apple and Silicon Graphics before co-founding an early photo-sharing startup, Pictra. Shantanu holds five patents. He has a bachelor’s degree in electronics engineering from Osmania University, a master’s degree in computer science from Bowling Green State University and a master’s degree in business administration from the University of California at Berkeley’s Haas School of Business. Shantanu once represented India in sailing at an Asian regatta.

http://www.adobe.com/

Simon Sinek

Founder and Visionary
Simon Sinek Inc

Simon is an unshakable optimist. He believes in a bright future and our ability to build
it together.

Described as “a visionary thinker with a rare intellect,” Simon has devoted his professional life to help advance a vision of the world that does not yet exist; a world in which the vast majority of people wake up every single morning inspired, feel safe wherever they are and end the day fulfilled by the work that
they do.

Simon is the author of multiple best selling books including Start With Why, Leaders Eat Last, Together is Better, and The Infinite Game.

Dee Madigan

Owner & ECD
Campaign Edge

With over 20 years of experience in the advertising industry, Dee Madigan is a Creative Director who has developed integrated campaigns for some of the world’s largest brands, including HSBC, Coca-Cola, J&J, Unilever and Nestle. She has been a winner or finalist at almost all major advertising awards, including Cannes.

Dee understands the need for creativity as a tool to persuade an audience; she understands that effective messages are always based on brand truths and she knows how to develop and roll out a truly integrated campaign, from TV ads and traditional media, through to digital and social media. 

Dee is one of Australia’s most experienced political campaigners. She has been Creative Director on over 11 elections, including the 2015 Qld Election as well as the 2016 ACT and NT Elections and the 2017 Qld Election.

She is the author of The Hard Sell (MUP 2014) and is a contributing author in Change! Combining analytic approaches with street wisdom (ANU 2015) and MotherMorphosis (MUP 2015).

She is a regular panelist on ABC’s Gruen and The Drum as well as The Latest and Sunrise on 7.

Dee is an accomplished Speaker & MC

Martha Bennett

VP, Principal Analyst Serving CIO Professionals
Forrester

Martha serves CIOs and other tech leaders, helping them understand the impact of emerging technologies on their business. Martha provides in-depth coverage of blockchain technology and business intelligence (BI), as well as analytics and artificial intelligence at a strategic level. In her blockchain research, Martha focuses on demystifying this emerging technology, helping CIOs and strategy teams identify appropriate use cases and navigate the broad ecosystem of startups and established providers offering software and services. In her BI research, Martha analyses the effect of emerging technologies and business pressures on the way BI capabilities are managed and delivered, and she helps CIOs and their business partners develop data and analytics strategies fit for the digital age.

https://go.forrester.com

Lisa Ronson

CMO
Coles Group

Lisa is an award-winning marketing executive with over 20 years of experience across multiple Australian and international brands. She has a track record of building strong consumer brands, leading high-performing teams and growing retail sales and market share.

Lisa joined Coles Group in May 2019. As Chief Marketing Officer, Lisa is responsible for leading the organisations marketing brand and media strategies, sponsorships and events, customer insights and analytics, and in store promotion.Prior to joining Coles, Lisa worked across several brands and sectors including Carlton & United Breweries, Visa International, Telstra, David Jones, Westpac Group and Tourism Australia.

Lisa was recently recognised as the number one Chief Marketing Officer in Australia, winning both the 2018 Marketer of the Year award from the Australian Marketing Institute and also being named as the No. 1 CMO in the 2018 CMO50 Awards from CMO Magazine Australia. Lisa and her team also won Marketing team of the Year, Campaign of the Year, best PR and social campaigns of the year and ten Cannes Lions in 2018.

Lisa is an active member of the Australian Marketing Industry, including writing regularly for the AFR, is an AANA (Australian Association of National Advertisers) Board Member and an Australian Advertising Standards Board Member. Lisa also takes part in several mentoring programs. Lisa holds a Graduate Diploma in Management with Honors in Marketing from the Macquarie School of Management (MGSM) and bachelor’s degree in Commerce from the University of Western Sydney. Lisa is also studying an MBA at MGSM. 

Lizzie Young

Managing Director - Group Marketing & Local Markets
Nine

Lizzie Young joined Nine in 2010 and was appointed Managing Director – Group Marketing and Local Markets in 2020.

Prior to her appointment she held various roles at Nine, including Managing Director – Commercial Partnerships, Group Content Strategy Director and Director of Powered.

Lizzie has executive responsibility for all marketing activity across the Nine group, is responsible for managing key commercial partnerships and leads Nine’s team of state based Managing Directors.

She has had a longstanding media career in television, radio and digital that includes production, commercial and marketing in Australia and abroad.

Lizzie holds a Bachelor of Arts, Journalism Degree from the University of Queensland.

Daniel Binns

US Chief Executive Officer
Interbrand

Daniel is the US Chief Executive Officer of Interbrand, the world’s leading brand consultancy. He has been with the company for seven years and leads an integrated team of strategists, designers, writers, researchers and innovators who help clients leverage their brands to grow their businesses. His clients in the US range from Google, Microsoft and Amazon to Samsung, Ford and Unilever.

He has worked with C-level teams to activate brand programs for their customers and employees; helped them define their purpose, navigate mergers acquisitions and divestitures, reposition their brands and tackle strategic business challenges.

Daniel is a true globalist and has worked in seven different countries across four continents during his 30 years in the branding and communications industry. He spent 18 years with the advertising agency McCann Erickson where he held positions as EVP and Worldwide Account Director on the Coca-Cola and Unilever business, Regional President for McCann Africa, as well as CEO in Indonesia and Malaysia.

He now lives in New York with his American wife and their two boys.

https://www.interbrand.com

Jordan Capp

Head of Digital Marketing
Swinburne University of Technology

Jordan is a digital marketing professional who has a strong focus on customer journey management, digital product development, growth marketing and omni-channel customer experience design. Jordan has over 10 years’ experience in integrated digital marketing solutions and campaign delivery within the Higher Education sector. 

Jordan commenced at Swinburne in 2012 as Digital Marketing Manager and has since gone on to work as the Product Owner for Adobe Campaign and Adobe Experience Manager as part of a multi-year digital transformation program - to implement the Adobe Experience Cloud and deliver Swinburne’s vision to gain a deeper understanding and deliver meaningful experiences to current and prospective students. 

Having recently completed the digital transformation program, Jordan is now leading Swinburne’s Digital Marketing efforts and harnessing the power of the Adobe Experience Cloud to effectively design, plan, execute and optimise cross-channel marketing solutions that deliver personalised and engaging customer experiences.   

Elias Billeh

General Manager of Digital
Datacom New Zealand

Elias is a digital leader with fifteen years of experience in leading business strategy, and creating and cultivating digital businesses.   As the General Manager of Datacom Digital, he leads and drives the digital business in supporting customers building enterprise value in a digital first era.  Elias has spent the last 4.5 years building the largest and most specialised Adobe practice in New Zealand.

At Datacom Digital we pride ourselves on embracing data and technology to design engaging and personalised experiences for brands to strengthen relationships with their customers across all touch points - ultimately creating and cultivating brand loyalists.

Paul Wallace

Head of Digital Innovation
7-Eleven Australia

Excited by data driven insights and how digital is transforming the customer experience for brands. Paul is leading the Customer Digital Transformation team at 7-Eleven delivering new products and services for a more seamless customer experience both online and in stores.

Ben Campbell

Advertising & Data Product Director
Nine

Ben Campbell is Director of Advertising and Data Products at Nine. He is responsible for leading the development and delivery of Nine’s digital advertising and data-driven commercial products. He was instrumental in building out Nine’s digital ad technology stack following the dissolution of Nine’s JV with Microsoft, developing Nine’s addressable TV proposition, and for unifying Nine’s data asset following the mergers with Fairfax and Macquarie Media.
 
Ben has 19 years’ experience in the media industry from his time at companies in Australia and the UK. Before joining Nine in 2014 Ben worked at Telegraph Media Group and The Guardian in the UK and before that at Fairfax Media in Sydney.
 
Ben holds a Bachelor or Commerce degree from University of WA.

Scott King

C.O.O. & Co-founder
Accordant

Scott is a digital specialist with over twenty years of experience providing marketing, design and development services to many of Asia Pacific's most innovative brands. As Co-founder and C.O.O. at Accordant Isobar, part of the Dentsu Aegis Network, I'm very proud to lead Asia Pacific's most specialised and awarded Adobe Experience Cloud agency and certified team of digital marketing specialists.

At Accordant, we pride ourselves in pioneering engaging customer experiences, utilising data-driven personalisation capabilities to optimise all stages of consumer engagement, across all touch points. Prior to Accordant, Scott established Adobe’s data-driven personalisation and optimisation programs within Asia Pacific. Scotts overarching belief is that strategic digital marketing should deliver beautiful and intelligent experiences to consumers that in return drive impactful and measured performance increases for businesses.

Anthony Mangos

General Manager
Isobar

Experienced Executive with a demonstrated history of leading large teams and senior level client relationships across marketing, advertising and technology industry. A strong business development professional, skilled in Transformation, Digital Strategy, Marketing and Product Development focused on delivering results. 

Ros Horner

Executive Design Director
AKQA

Ros Horner is Executive Design Director at AKQA, a design leader with over 15 years’ experience in the design and advertising industries. Having previously worked in London, New York and Amsterdam, Ros is now Melbourne based and responsible for leading the Design Discipline across Australia and New Zealand for AKQA. With four studios across the region she leads a team of 40 designers responsible for crafting experiences for some of Australia and New Zealand’s best loved brands. She remains a hands-on designer and has retained her conviction that design, and design processes, can solve almost anything

Eric Orton

Executive Technology Director
AKQA

Eric leads AKQA’s diverse suite of technology practices. Over the past 10 years, Eric has been the trusted advisor to AKQA clients including Bunnings, NAB, Bridgestone, Coles and Foodstuffs New Zealand. Eric specialises in Experience Led Transformations, marrying the right technology, team and governance approaches to create business value generating experiences and move businesses forward.

Aimee Palmer

Digital Delivery Manager
Farmlands Co-operative Society Limited

Aimee is the Digital Delivery Manager at Farmlands Co-operative Society Limited.  She has been working for Farmlands for over 5 years, and in that time lead the team of Business Process Analysts, setting up Farmlands process framework to support their core platforms implementation (Microsoft Dynamics D365 CE, Finance and Operations and Commerce). She now heads up the Digital Delivery Team which is responsible for the technology projects that now extract value off the core platforms.  
 
Outside of her work achievements, Aimee has a long standing commitment to Netball, holding various team management and executive committee roles for New Brighton Netball.

James Horne

Director Of Strategy
Balance Internet

James is a digital commerce innovator and thought leader with a deep passion for driving business success from digital commerce ecosystems.

With more than 20 years of experience as a solutions architect. James made his first online sale (a music CD) via an eCommerce system built with open source software in 1996. His digital retail experiences have given James a comprehensive understanding of every challenge facing businesses and opportunities that exist within them. He also has extensive experience in omnichannel marketing and bricks-and-clicks businesses.

After earning his Honours Degree in Engineering, James continued his education and received an MBA from Melbourne and Copenhagen Business Schools. He has become the “go-to guy” for digital transformation.

https://www.balanceinternet.com.au/

Richard Spencer

Chief Customer Experience Officer
Business Australia

Richard Spencer is Chief Customer Experience Officer at Business Australia, and is accountable for developing and implementing the organisation’s customer strategy, to maximise customer acquisition, engagement, retention and profitability.

As CXO, Richard oversees Business Australia’s total customer experience, from identifying and understanding customer needs, to creating an enterprise wide customer experience framework.

Prior to joining Business Australia, Richard was Executive Director, Content and Strategy, for Isentia (ASX:ISD), Asia’s largest media monitoring business, which he joined following Isentia’s acquisition of the social media agency he founded.

Richard has held a variety of agency and client side roles including Senior Vice President, Global Marketing and Interactive with TMP Worldwide and has been working in marketing and digital communications roles for more than 20 years.  Richard is a regular media commentator on a range of social, digital and CX issues and has presented at more than 50 conferences around the world. Richard’s a tertiary qualified professional with experience building both businesses and brands and maximising the impact of digital channel management and transformation on business performance.

Toby Wright

CTO
The Telegraph Media Group

Toby Wright is chief technology officer at Telegraph Media Group and has worked in the technology and media sectors for 32 years. Leading teams responsible for the design and build of digital products and services including the Telegraph website, Toby oversees engineering, development, architecture and technology strategy both for consumer products and services and enterprise systems. He worked previously at Reuters, where he was responsible for leading the content technology function, supporting 120 international locations delivering real-time news (text, pictures and video) and data. Prior to that, he spent 16 years with Intel Corporation, in various global IT engineering and management roles, latterly responsible for the planning and implementation of commercial internet data centres.

http://www.twitter.com/tobywright

https://www.linkedin.com/in/tobywright/

https://www.telegraph.co.uk

Simon Tate

President, Asia Pacific
Adobe

Simon is a 20-year IT veteran with rich experience across a variety of business development and leadership roles in Asia Pacific. He has served on a number of advisory boards with technology companies in early stage funding, and holds copyright over the Professional 6 Risk Management Methodology, now used by an estimated 5,000+ B2B sales people globally. 

Simon was born in Australia, grew up in South Africa and Zimbabwe, before completing his tertiary studies back in Australia - graduating in Engineering from the University of Technology Sydney. He has recently returned from Singapore and now lives in Sydney with his wife and two children. 

Before joining Adobe, Simon worked with companies such as NetComm, Gateway Computers, Hummingbird/Opentext, Dell EMC, SAP, and Salesforce. The three values Simon has firmly anchored himself to through his career are: Fun, Family and Freedom. He considers himself a Rugby ‘tragic’, a motorsport aficionado, and loves a day out boating with friends and family.

Suzanne Steele

Managing Director, ANZ
Adobe

Suzanne is a customer-centric leader who understands the importance of client relationships to competitive differentiation and growth.

Adobe ANZ is at the forefront of a market where no industry is immune from digital disruption. In her role, Suzanne is responsible for driving the ANZ business to new levels as well as supporting customers realise their mission of delivering exceptional experiences.

She has 25+ years’ experience in leading and motivating management teams across data, software and analytics businesses, with her work abroad in North America, the UK and Singapore including senior roles at Visa Europe, CACI London and Morgan Stanley.

Prior to joining Adobe at the end of 2017, Suzanne spent two years leading Experian’s ANZ operations as Managing Director, with proven success in driving high-performance and engagement through a period of significant business transformation.

http://www.adobe.com/

Anjul Bhambhri

Vice President, Adobe Experience Cloud Platform Engineering
Adobe

Anjul Bhambhri is vice president of Platform Engineering at Adobe. In her role, Anjul leads Adobe Experience Platform strategy, development and technology partnerships with Microsoft Azure.

Anjul has nearly three decades of experience in enterprise technology development with a focus on establishing industry leadership in big data, databases and analytics. She has launched technology ventures within mature companies, growing them into global organisations with significant revenue streams.

Prior to joining Adobe in 2016, Anjul spent 14 years at IBM, most recently serving as vice president of Engineering for the Big Data and Analytics Platform where she has helped integrate technology and teams, all while growing combined customer bases.

Anjul holds a Bachelor’s in Electrical Engineering from the University of Delhi. She was ranked #8 in on Business Insider’s “Most Powerful Female Engineers” list in 2018 and in 2013, selected by Strata Today as “Your Top Picks” in the Women in Data category, and YWCA of Silicon Valley “Tribute to Women” award in 2009.

https://twitter.com/AnjulBhambhri

https://www.linkedin.com/in/anjulbhambhri/

http://www.adobe.com/

Kirsty Farrell

Customer Success Manager
Adobe

Kirsty Farrell started with Adobe in January 2019 and works within the Adobe Customer Solutions, Customer Success team, located in Melbourne. As a Strategic Customer Success Manager, she works with key accounts in ANZ across multiple sectors such as Financial services, Education, Utilities and Retail. Her key focuses are developing deep partnerships, ensuring customers maximise value from their technology investments and encouraging wider adoption across the Experience Cloud solutions. In addition, Kirsty is the Adobe Experience League Ambassador for ANZ, helping our customers better enable and upskill their teams. Kirsty also leads a key program of work, Peer2Peer, within the APAC Customer Success Series connecting APAC customers with the purpose of knowledge sharing, networking and highlighting how other customers gain further value from their relationship with Adobe.
 
Kirsty has 10 years’ experience in various aspects of digital including social media, data and insights, CDP and improving customer experiences.  She is proud to work with exceptional organisations who are really pushing the boundaries when it comes to creating outstanding Experiences for their customers.

Timo Kohlberg

Senior Manager & EMEA Lead Product Marketing
Adobe

Timo Kohlberg is a digital marketing and cross-channel campaign management expert, focusing on creation of superior customer experiences. At Adobe, he is a senior manager of product marketing for the Customer Journey Management portfolio (center of the Adobe Experience Cloud & Platform) leading go-to-market strategy, communication, and business development across EMEA and other global regions. Timo is a renowned speaker at leading digital marketing events and congresses, and a thought leader on artificial intelligence, content velocity, customer journey management and mobile marketing strategies in B2B as well as B2C. Timo Kohlberg has more than 12 years of experience in the software industry, working for mid-size and enterprise companies including Infor, where he was responsible for Product Marketing and Demand Generation, covering key regions in EMEA. He holds a degree in Business Administration with emphasis on Marketing from Northumbria University in Newcastle and Munich University of Applied Sciences.

http://www.twitter.com/t_kohlberg

https://www.linkedin.com/in/tkohlberg

http://www.adobe.com/

Nass Martino

Senior Manager, Professional Services
Adobe

Nassareo Martino – (Nass for short) I am the Senior Manager for Professional Services at Adobe ANZ. I joined in 2018, and loving every minute of every day. I am blessed to be working with amazing people and incredible products.

I have over 15 years’ experience in leading multi-disciplinary teams through digital transformation, optimisation, design and delivery of innovative objectives for clients of all sizes across a range of industries.

My leadership style is based on open communication, collaboration, empowerment and a consistent focus on service excellence. People first.
 
My world outside of Digital….
My family means the world to me. I am married and a proud father of 2 sons.

Football is not just a game to me, it’s more than that. I support my beloved Liverpool FC (banter welcome), still love playing competitively with the mates and am involved in a community football training program for kids of all ages and abilities.

Finally, I stay true to my Uruguayan heritage… an Asado (BBQ) is my greatest escape!

Jennifer Mulveny

Director, Government Relations & Public Policy, Asia-Pacific
Adobe

Jennifer Mulveny serves as Adobe’s Director of Government Relations for Asia-Pacific based in Sydney.  She is responsible for all public policy issues that impact Adobe’s regional business, including data, international trade, privacy, cybersecurity and intellectual property.

Before joining Adobe in 2017 Jennifer was Director of Policy for Australia, New Zealand and Southeast Asia at Intel Corporation. She served as Intel’s U.S. Senate Republican liaison in Washington, D.C. where she lived for almost 20 years before moving to Australia in 2014.

During her time in Washington Jennifer also served as Director of Global Trade Policy at Hewlett-Packard. She also was a political appointee under President George W. Bush serving as Deputy Assistant for Congressional Affairs at the Office of the U.S. Trade Representative.  She has worked in the U.S. Congress in both the House and Senate.

Jennifer has held several advisory roles within government and business, specialising in matters of international trade and technology policy.

She currently chairs the special interest group on public policy for the Australia Information Industry Association (AIIA) and was recently an adjunct professor at Georgetown University teaching global business and public policy.  She received her undergraduate degree from the University of North Carolina at Chapel Hill and her post-graduate degree in International Affairs from the George Washington University in Washington D.C.  She lives in Sydney with her husband and two sons.  

Jean-Michel Pittet

VP of Engineering of Adobe Experience Manager
Adobe

Jean-Michel Pittet is the VP of Engineering of Adobe Experience Manager (AEM). Jean-Michel led AEM through many phases: from early days in 2001 to "the" market leading solution, continually innovating and moving the product into the Cloud: always on, always up to date and naturally autoscaling for content velocity, across all channels. Leveraging AI/ML algorithms and the experience coming through a stable and growing team of industry experts.

He is the author of two Internet Engineering Task Force (IETF) standards and speaker at conferences. Jean-Michel is honoured to be an Apache and Linux kernel open source committer. Jean-Michel has an MBA from the University of California, Berkeley and a MsC in Computational Sciences and Engineering from ETH/EPFL.

https://twitter.com/jmpittet

http://uk.linkedin.com/in/pittet

http://www.adobe.com/

Michael Plimsoll

Senior Manager, Product & Industry Marketing
Adobe

Michael is a seasoned innovative marketer focused on driving efficiencies and improved return on investment through the better use of data and content in Marketing and eCommerce. He has an extensive background in data driven marketing, eCommerce, content management, cross-channel marketing and digital advertising.

Michael currently works in the Product & Industry Marketing team at Adobe. In this role he helps Adobe’s customers across EMEA to better achieve their marketing & commerce objectives through deep industry insight and best practises, as well as ensuring they are maximising their use of Adobe solutions.

http://www.twitter.com/MichaelPlimsoll

http://www.linkedin.com/in/michaelplimsoll

http://www.adobe.com/

Gabbi Stubbs

Senior Product Marketing Manager, APAC
Adobe

Gabbi Stubbs is a senior media and tech executive with extensive full-stack and foresight strategy and marketing experience. She has deep expertise in the identification of early stage consumer behaviour and technology challenges and opportunities and defining associated strategies, including product, marketing and business model innovation and digital transformation which deliver tangible and long term competitive advantage.
 
Currently leading APAC Product Marketing for the Adobe Audience Manager, Real-time Customer Data Platform, and Intelligent Services solutions, Gabbi represents the product strategy and opportunity for DMP and related CDP capabilities of the Adobe Experience Platform. She has worked extensively through the Australian media industry with previous senior media executive experience at Nine Entertainment Co Digital, ABC Digital and News Corp (Magazines and Digital) leading insights, strategy and research for advertising solutions, product development and data strategies.
 
With experience extending from corporates to small business, start-ups and social enterprises and in roles spanning strategy, insights, measurement and analytics, innovation and growth initiatives, and industry forecasting and commentary, Gabbi is well positioned to represent the voice of the customer and the voice of the market. 

Sarah Theiss

Partner Manager
Adobe

Sarah Theiss is a Partner Manager with Adobe.  Sarah has 20+ years working with global software vendors, bringing their vision to life with partners like Datacom New Zealand.

Suresh Vittal

VP, Experience Cloud Platform & Products
Adobe

Suresh Vittal leads product management, product marketing and go-to-market strategy for Adobe’s Digital Experience business. Adobe Experience Cloud is the most comprehensive set of applications helping brands drive digital transformation and includes Experience Manager, Campaign, Analytics, Target, Audience Manager, Marketo Engage and Magento Commerce. Suresh oversees Adobe Experience Platform and roadmap to deliver on the promise of Adobe Experience Cloud.

He joined Adobe in 2013 through the Neolane acquisition where he served as Chief Product Officer. Before Neolane, he built and scaled the Customer Intelligence practice at Forrester Research, focusing on enterprise marketing technologies, database marketing strategies, and customer analytics.

https://twitter.com/sureshvittal

https://www.linkedin.com/in/suresh-vittal-225287/

http://www.adobe.com/

Bethan Williams-James

Solutions Consultant
Adobe

Bethan joined Adobe as a Solutions Consultant in May 2020. She joined Adobe having used the Magento product extensively as an end-user, working in the E-commerce teams of fashion and accessories brands such as Liberty London, I.D. Sarrieri and Lola Rose. Loving a challenge, she chose specifically to join businesses early that were in their e-commerce journey to help digitally transform them across online trading, ecommerce development and digital marketing.

https://www.linkedin.com/in/bethan-williams-james-73aa008a/

http://www.adobe.com/

Daniel Hansens

Senior Product Marketing Manager, AEM and Target
Adobe

http://www.adobe.com/

Cedric Huesler

Director, Product Management
Adobe

Cedric Huesler is director product management for Digital Experience Management at Adobe. He joined Adobe with the acquisition of Day Software in 2010. In his role, he is responsible for product direction and strategy of Adobe Experience Manager (AEM) – with focus on web content management and in-venue/in-store experiences.

Prior to Adobe, Huesler was engineering director at Local.ch, Switzerland’s online phone book and Yellow Pages. Huesler has 16 years' experience in the web content management space. He lives in San Francisco (California) and loves spending time hiking and skiing.


http://www.twitter.com/keepthebyte

www.linkedin.com/in/cedrichuesler

http://www.adobe.com/

Doan Than

Senior Solutions Consultant
Adobe

Doan Than is an experienced technologist with over 10 years in the IT industry and is interested in the intersection between business and technology. Doan is interested in helping brands plan and achieve their marketing goals and to help them maximise their ROI using technology.

https://www.linkedin.com/in/doan-than-71965846/

http://www.adobe.com/

Opening Keynote | The New Era in Experience | Executive Update & Luminary Speaker

Reset and Rethink for a New Era in Experience

Digital transformation has been an imperative for years, but brands now face challenges that have raised the stakes and accelerated their timelines for change. We kick off Experience Makers Australia & New Zealand with Suzanne Steele, Managing Director of Australia & New Zealand. Explore how businesses can use this moment to reset and rethink the way they work — from their digital customer experiences, to employee engagement, and their wider impact on the world. Adobe Chairman, President and CEO, Shantanu Narayen, will join to share his vision for the future and lay out how Adobe can help brands adapt to a new era in experience, informed by customer insights and fuelled by the desire to change the world through digital experience.

Q&A with Simon Sinek and Simon Tate

In a year where life and work as we know it has been turned on its head, it’s difficult to understand what’s next. Adobe APAC President, Simon Tate, sits down with leadership expert and visionary, Simon Sinek, to unpack what it means to keep up with innovation, what leadership looks like in a digital landscape, and how to grasp optimism and opportunity in a constantly changing world.

Opening Keynote | The New Era in Experience | Executive Update & Luminary Speaker

Reset and Rethink for a New Era in Experience

Digital transformation has been an imperative for years, but brands now face challenges that have raised the stakes and accelerated their timelines for change. We kick off Experience Makers Australia & New Zealand with Suzanne Steele, Managing Director of Australia & New Zealand. Explore how businesses can use this moment to reset and rethink the way they work — from their digital customer experiences, to employee engagement, and their wider impact on the world. Adobe Chairman, President and CEO, Shantanu Narayen, will join to share his vision for the future and lay out how Adobe can help brands adapt to a new era in experience, informed by customer insights and fuelled by the desire to change the world through digital experience.

Q&A with Simon Sinek and Simon Tate

In a year where life and work as we know it has been turned on its head, it’s difficult to understand what’s next. Adobe APAC President, Simon Tate, sits down with leadership expert and visionary, Simon Sinek, to unpack what it means to keep up with innovation, what leadership looks like in a digital landscape, and how to grasp optimism and opportunity in a constantly changing world.

Opening Keynote | The New Era in Experience | Executive Update & Luminary Speaker

Reset and Rethink for a New Era in Experience

Digital transformation has been an imperative for years, but brands now face challenges that have raised the stakes and accelerated their timelines for change. We kick off Experience Makers Australia & New Zealand with Suzanne Steele, Managing Director of Australia & New Zealand. Explore how businesses can use this moment to reset and rethink the way they work — from their digital customer experiences, to employee engagement, and their wider impact on the world. Adobe Chairman, President and CEO, Shantanu Narayen, will join to share his vision for the future and lay out how Adobe can help brands adapt to a new era in experience, informed by customer insights and fuelled by the desire to change the world through digital experience.

Q&A with Simon Sinek and Simon Tate

In a year where life and work as we know it has been turned on its head, it’s difficult to understand what’s next. Adobe APAC President, Simon Tate, sits down with leadership expert and visionary, Simon Sinek, to unpack what it means to keep up with innovation, what leadership looks like in a digital landscape, and how to grasp optimism and opportunity in a constantly changing world.

Opening Keynote | The New Era in Experience | Executive Update & Luminary Speaker

Reset and Rethink for a New Era in Experience

Digital transformation has been an imperative for years, but brands now face challenges that have raised the stakes and accelerated their timelines for change. We kick off Experience Makers Australia & New Zealand with Suzanne Steele, Managing Director of Australia & New Zealand. Explore how businesses can use this moment to reset and rethink the way they work — from their digital customer experiences, to employee engagement, and their wider impact on the world. Adobe Chairman, President and CEO, Shantanu Narayen, will join to share his vision for the future and lay out how Adobe can help brands adapt to a new era in experience, informed by customer insights and fuelled by the desire to change the world through digital experience.

Q&A with Simon Sinek and Simon Tate

In a year where life and work as we know it has been turned on its head, it’s difficult to understand what’s next. Adobe APAC President, Simon Tate, sits down with leadership expert and visionary, Simon Sinek, to unpack what it means to keep up with innovation, what leadership looks like in a digital landscape, and how to grasp optimism and opportunity in a constantly changing world.

IT01 - The New Era in Experience is Built on a Foundation of Data

The past few years have seen consumers becoming increasingly aware of their data and how it is being used. Today, a changing regulatory environment and consumer technologies are further defining digital relationships. Leading companies are attempting to adapt to a new marketing dynamic, demanding that they lean into privacy, demonstrate transparency and continue to build trust with consumers.

First movers are focusing on governance and technology, and this creates challenges and opportunities for CIO and Tech Leaders.

Join this session to hear how from Adobe's VP of Platform Engineering and industry experts on new ways to think about data strategies and how a data foundation built on modern, cloud-based data infrastructures can help create a universal version of “truth.”

IT01 - The New Era in Experience is Built on a Foundation of Data

The past few years have seen consumers becoming increasingly aware of their data and how it is being used. Today, a changing regulatory environment and consumer technologies are further defining digital relationships. Leading companies are attempting to adapt to a new marketing dynamic, demanding that they lean into privacy, demonstrate transparency and continue to build trust with consumers.

First movers are focusing on governance and technology, and this creates challenges and opportunities for CIO and Tech Leaders.

Join this session to hear how from Adobe's VP of Platform Engineering and industry experts on new ways to think about data strategies and how a data foundation built on modern, cloud-based data infrastructures can help create a universal version of “truth.”

MKTG01 - The Customer Dictates the Journey in the New Era in Experience

Understanding a person means understanding their context; if you can see the world through their eyes you can predict and serve their needs. Managing the customer’s journey has risen to become a top priority for Customer Experience leaders. Used in concert with personalisation journey management allows marketers to influence the process of being a customer, and in a world where instant, responsive service is the standard, it is often the case that the process is the product. This sounds easy but where should you start and how can technology support your needs for customer journey management? 

Join Suresh Vittal, VP Adobe Experience Cloud to find out more.

MKTG01 - The Customer Dictates the Journey in the New Era in Experience

Understanding a person means understanding their context; if you can see the world through their eyes you can predict and serve their needs. Managing the customer’s journey has risen to become a top priority for Customer Experience leaders. Used in concert with personalisation journey management allows marketers to influence the process of being a customer, and in a world where instant, responsive service is the standard, it is often the case that the process is the product. This sounds easy but where should you start and how can technology support your needs for customer journey management? 

Join Suresh Vittal, VP Adobe Experience Cloud to find out more.

CONT01 - Making Every Moment Personal, Every Experience Shoppable

Digital technologies of every kind have now reached consumers and business people on every continent. Pervasive use of this technology has reset people’s expectations of how they engage with the world around them. Your customers’ expectations of your company are now higher than ever. As consumers or as business buyers we demand immersive, personalised and seamless experiences no matter where, when or how we choose to transact. We want incredibly relevant interactions without sacrificing privacy. We want consistently high quality and value-added engagements that map to our preferences. And we want you to recognise us, whether we’re in-store or online, on our mobile devices or at our desktops. In short, we expect our interactions in the digital world to be like our interpersonal relations in the physical world. 

Join this session to hear from Jean-Michel Pittet, VP Engineering for Adobe Experience Manager, on how these trends and themes are shaping the future of content and commerce technologies.

CONT01 - Making Every Moment Personal, Every Experience Shoppable

Digital technologies of every kind have now reached consumers and business people on every continent. Pervasive use of this technology has reset people’s expectations of how they engage with the world around them. Your customers’ expectations of your company are now higher than ever. As consumers or as business buyers we demand immersive, personalised and seamless experiences no matter where, when or how we choose to transact. We want incredibly relevant interactions without sacrificing privacy. We want consistently high quality and value-added engagements that map to our preferences. And we want you to recognise us, whether we’re in-store or online, on our mobile devices or at our desktops. In short, we expect our interactions in the digital world to be like our interpersonal relations in the physical world. 

Join this session to hear from Jean-Michel Pittet, VP Engineering for Adobe Experience Manager, on how these trends and themes are shaping the future of content and commerce technologies.

IT02 - How 7-Eleven are Innovating at Scale using Adobe Experience Cloud within their Enterprise Digital Architecture

Over the past 12 months 7-Eleven has reset their customer digital channels to drive a more convenient and personalised experience for their customers. Using applications from Adobe Experience Cloud and Adobe Delivery Services, 7-Eleven has radically transformed their marketing technology capabilities and speed to market on innovative customer experiences. Learn how they have done the following:

IT02 - How 7-Eleven are Innovating at Scale using Adobe Experience Cloud within their Enterprise Digital Architecture

Over the past 12 months 7-Eleven has reset their customer digital channels to drive a more convenient and personalised experience for their customers. Using applications from Adobe Experience Cloud and Adobe Delivery Services, 7-Eleven has radically transformed their marketing technology capabilities and speed to market on innovative customer experiences. Learn how they have done the following:

MKTG02 - Nine & Adobe - Audience Match

Learn how Nine have created a platform to deliver unrivalled scale to enable businesses connect with their customers using Adobe Audience Manager & Real-Time CDP

MKTG02 - Nine & Adobe - Audience Match

Learn how Nine have created a platform to deliver unrivalled scale to enable businesses connect with their customers using Adobe Audience Manager & Real-Time CDP

CONT02 - Farmlands Accelerated Digital Transformation

Farmlands were embarking on a digital transformation to support their farmers, winegrowers, food manufactures far into the future, however when COVID hit, they had to revolutionise the way they supported their customers. With the help of Datacom, Farmlands introduced a click-and-collect feature from a previous offering in a matter of weeks.

Learn how they evolved using Adobe Experience Manager Cloud Service to achieve their digital goals in an exceptionally short period of time.

CONT02 - Farmlands Accelerated Digital Transformation

Farmlands were embarking on a digital transformation to support their farmers, winegrowers, food manufactures far into the future, however when COVID hit, they had to revolutionise the way they supported their customers. With the help of Datacom, Farmlands introduced a click-and-collect feature from a previous offering in a matter of weeks.

Learn how they evolved using Adobe Experience Manager Cloud Service to achieve their digital goals in an exceptionally short period of time.

CONT02 - Farmlands Accelerated Digital Transformation

Farmlands were embarking on a digital transformation to support their farmers, winegrowers, food manufactures far into the future, however when COVID hit, they had to revolutionise the way they supported their customers. With the help of Datacom, Farmlands introduced a click-and-collect feature from a previous offering in a matter of weeks.

Learn how they evolved using Adobe Experience Manager Cloud Service to achieve their digital goals in an exceptionally short period of time.

IT03 - Adobe Experience Manager: Top Innovations

Discover the top innovations Experience Manager offers as a cloud-native service. Learn how you can achieve SaaS-like agility to adapt to ever-changing market expectations and stay ahead of the latest innovations in customer experience management.

IT03 - Adobe Experience Manager: Top Innovations

Discover the top innovations Experience Manager offers as a cloud-native service. Learn how you can achieve SaaS-like agility to adapt to ever-changing market expectations and stay ahead of the latest innovations in customer experience management.

MKTG03 - Connecting Experiences Across the Customer Journey

Every experience business must adapt to quickly changing customer expectations whether the customer is a consumer or a business, orchestrating every moment of interaction. Join this session to learn how Adobe’s customer journey management solutions help brands deliver connected, contextual and personalised experiences across the entire customer journey.

MKTG03 - Connecting Experiences Across the Customer Journey

Every experience business must adapt to quickly changing customer expectations whether the customer is a consumer or a business, orchestrating every moment of interaction. Join this session to learn how Adobe’s customer journey management solutions help brands deliver connected, contextual and personalised experiences across the entire customer journey.

CONT03 - Commerce-led, Experience-led or Headless: Choosing the Right Approach

While every enterprise needs to provide a differentiated customer experience in the shopping journey, it's not one-size-fits-all across all product lines, brands, geographies or customer segments. In this session, we'll review the business and technical considerations for choosing one approach over another. Learn how to combine Magento Commerce with Adobe Experience Manager to meet the varying needs while taking advantage of scale, operational efficiencies and cross-brand insights with a shared content and commerce platform.

CONT03 - Commerce-led, Experience-led or Headless: Choosing the Right Approach

While every enterprise needs to provide a differentiated customer experience in the shopping journey, it's not one-size-fits-all across all product lines, brands, geographies or customer segments. In this session, we'll review the business and technical considerations for choosing one approach over another. Learn how to combine Magento Commerce with Adobe Experience Manager to meet the varying needs while taking advantage of scale, operational efficiencies and cross-brand insights with a shared content and commerce platform.

Closing Keynote: Customer Panel | Key Takeaways

As Experience Makers Australia and New Zealand comes to a close, hear from our customer panel as they dive into the big questions. Join Lisa Ronson (Coles), Lizzie Young (Nine), and Adobe’s own Suzanne Steele (Managing Director, ANZ) as they discuss what it means to create data-driven strategies and deliver dynamic experiences in an ever-changing digital landscape.

Closing Keynote: Customer Panel | Key Takeaways

As Experience Makers Australia and New Zealand comes to a close, hear from our customer panel as they dive into the big questions. Join Lisa Ronson (Coles), Lizzie Young (Nine), and Adobe’s own Suzanne Steele (Managing Director, ANZ) as they discuss what it means to create data-driven strategies and deliver dynamic experiences in an ever-changing digital landscape.

Closing Keynote: Customer Panel | Key Takeaways

As Experience Makers Australia and New Zealand comes to a close, hear from our customer panel as they dive into the big questions. Join Lisa Ronson (Coles), Lizzie Young (Nine), and Adobe’s own Suzanne Steele (Managing Director, ANZ) as they discuss what it means to create data-driven strategies and deliver dynamic experiences in an ever-changing digital landscape.

Closing Keynote: Customer Panel | Key Takeaways

As Experience Makers Australia and New Zealand comes to a close, hear from our customer panel as they dive into the big questions. Join Lisa Ronson (Coles), Lizzie Young (Nine), and Adobe’s own Suzanne Steele (Managing Director, ANZ) as they discuss what it means to create data-driven strategies and deliver dynamic experiences in an ever-changing digital landscape.